Frequently Asked Questions
Everything you need to know about CANNI professional nail care.
Are CANNI gel polishes HEMA-free and vegan?
Yes, our latest formulations are HEMA-free, 100% vegan, and cruelty-free, ensuring a professional finish without compromising on safety or ethical standards.
How long does shipping take for international orders?
Standard international shipping typically takes 7-15 business days. Express options are available at checkout for faster delivery depending on your region.
Can I use CANNI gel polish with other brands of base and top coats?
While our products are compatible with most high-quality UV/LED systems, we recommend using CANNI base and top coats to ensure maximum durability and a high-gloss finish for 21+ days.
What is your return policy for opened products?
Due to hygiene and safety regulations in the beauty industry, we cannot accept returns on opened or used products. If you receive a damaged item, please contact us within 48 hours for a replacement.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay through our secure encrypted checkout system.
Do I need a UV or LED lamp to cure the polish?
Yes, all CANNI gel polishes require a professional UV or LED lamp to dry. Typical curing times are 60 seconds for LED and 120 seconds for UV lamps.